Hi Jazzercise On Demand Subscriber! Need help upgrading your current subscription to include Simply Plated. by Jazzercise? Find your step-by-step guide below!

• Website users: Click here for your instructions.
• Mobile and TV app users: Click here for your instructions.
   

WEB APP USERS

(those who purchased subscription through ondemand.jazzercise.com)

1. Go to https://ondemand.jazzercise.com/account/purchases and sign into your account as needed
   
2. Click "change" next to your active subscription plan
   
   
   
3. Choose the On Demand Workout + Nutrition plan that works for you (monthly or annual option) and select "Subscribe Now"
   
   

 Need additional assistance? Reach out to ondemand@jazzercise.com and a team member will get back to you within 24 hours.

MOBILE AND TV APPS

(those who purchased subscription through an app)

a. Apple In-App:

If you subscribed to the Jazzercise On Demand app through the Apple iOS App Store, you will need to cancel your subscription directly through the App Store and re-subscribe to the upgraded subscription which includes the Simply Plated. nutrition program. To do this, please follow the directions below.

1. Open Settings on your Apple device
2. Select your Apple ID
3. Scroll down to iTunes & App Store
4. Tap on your Apple ID/email address
5. Tap View Apple ID, then enter your Touch/Face ID or password
6. From the Account Settings page, scroll down and tap Subscriptions
7. Choose your Jazzercise On Demand subscription
8. Tap Cancel Subscription. Next, tap Confirm on the Confirm Cancellation pop up.

b. Roku

If you subscribed to the Jazzercise On Demand app through the Roku App Store, you will need to cancel your subscription directly through the App Store and re-subscribe to the upgraded subscription which includes the Simply Plated. nutrition program. To do this, please follow the directions below. Roku provides specific instructions on how to cancel at the following link:

https://support.roku.com/article/208756478-how-do-i-manage-or-cancel-a-channel-subscription-.

c. Amazon Fire TV

If you subscribed to the Jazzercise On Demand app through the Fire TV App Store, you will need to cancel your subscription directly through the App Store and re-subscribe to the upgraded subscription which includes the Simply Plated. nutrition program. To do this, please follow the directions below. Amazon provides specific instructions on how to cancel at the following link: https://www.amazon.com/gp/help/customer/display.html?nodeId=G57V745LBUAWDQ78.

d. Google Android

If you subscribed to the Jazzercise On Demand app through the Android App Store, you will need to cancel your subscription directly through the App Store and re-subscribe to the upgraded subscription which includes the Simply Plated. nutrition program. To do this, please follow the directions below. Google provides specific instructions on how to cancel via the following link: https://support.google.com/androidtv/answer/9461288?hl=en.

Need additional assistance? Reach out to ondemand@jazzercise.com and a team member will get back to you within 24 hours.